BioField Power

PindBazaar — Account & Data Deletion

Last updated: August 17, 2026

This page explains how to delete your PindBazaar account — the biomass supply-chain app published by BioField Power — and what happens to your data when you do. It applies to every account type in the app: farmer, VLE (baler), surveyor, transporter, storage/stockist and industry, whether the account was created with a phone number (OTP), an email address and password, or Google Sign-In.

How to request deletion of your account

1. Email support@biofieldpower.com with the subject line "Delete my PindBazaar account".
2. In the email, include the mobile number or email address your account is registered with. If the same number or email holds accounts for more than one role (for example a farmer account and a VLE account), tell us whether to delete all of them or name the ones to delete.
3. We will verify that the request comes from the account holder — by replying to the registered email, or by a one-time code or call to the registered mobile number. This protects your account from being deleted by somebody else.
4. Once verified, your account and the data described below are deleted within 30 days, and we send you a confirmation when it is done.

What is deleted

• Your account and sign-in credentials (phone number, email, password, Google link), including every role account held under the same number or email that you ask us to delete.
• Your profile — name, village, district, address, machine and rate details, and profile settings.
• Your land and plot records, including mapped field boundaries and their GPS coordinates.
• Field photographs you or service providers uploaded for your requests, together with their location tags.
• Your device identifiers used for push notifications, and your in-app notification history.
• Open service requests that have not yet been taken up by another party.

What is kept, and for how long

• Completed transaction records (a service delivered, a payment made, biomass received at a yard) are kept in anonymised form — your name and contact details are removed and replaced with a neutral marker — because the other party to each transaction keeps the right to their half of the record, and the supply chain's traceability records must stay whole.
• Financial and tax records that the law requires us to retain are kept for the period Indian law prescribes, and then deleted.
• Routine backups that may contain your data are retained for up to 90 days after deletion, after which they expire; your data is not restored from them.

Deleting some data without deleting your account

You can remove individual land records and cancel your own open requests from inside the app at any time. If you would like specific data removed without closing your account, write to the same address — support@biofieldpower.com — and describe what you want removed.

Questions

For anything about your data or this process, contact support@biofieldpower.com. Our privacy policy is available here.